Terms & Conditions

SECTION 1 – INTRODUCTION

Complete Book Formatting provides professional book formatting and design services through this website. These Services are offered to you on the condition that you accept all terms, policies, and notices outlined here. Your continued use of the Site constitutes your agreement.

SECTION 2 – ACCEPTANCE OF TERMS

By accessing or using any part of our Site or Services, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree with any of the provisions, please do not use our Services.

SECTION 3 – UPDATES TO TERMS

We reserve the right to modify or replace these Terms at any time. Updated versions will be posted to this page, and continued use of the Site after changes are made will signify your acceptance of the revised Terms.

SECTION 4 – ELIGIBILITY AND USAGE

By using this Site, you affirm that you are at least 18 years old or have legal permission from a parent or guardian. You agree not to use our Services for any unlawful activities or to violate any applicable laws or regulations.

SECTION 5 – SERVICE LIMITATIONS

We reserve the right to refuse or limit service to anyone for any reason at any time. Any content you provide (excluding sensitive payment details) may be transmitted unencrypted and may traverse various networks.

SECTION 6 – SERVICE AVAILABILITY AND SCOPE

We offer digital services only (such as formatting, cover design, and file preparation). We may limit our service availability to certain users or regions as necessary. All service descriptions and pricing are subject to change at our discretion without prior notice.

SECTION 7 – BILLING ACCURACY

We reserve the right to decline any service request or order. You agree to provide accurate, current, and complete billing and contact information for all orders. We may cancel or refuse services if information provided is inaccurate or incomplete.

SECTION 8 – REVISIONS & REFUNDS

We aim for client satisfaction through a collaborative revision process. Our policies are:

If the delivered service does not meet your expectations, you may request revisions. We will work closely with you to adjust the outcome based on your feedback.
If, after reasonable revisions, you are still dissatisfied, you may request a full refund within 15 days of your final revision. No administrative fee will be deducted in such cases.
For mistakenly placed orders or change-of-mind cases, we offer refunds with a 4% transaction fee deduction, or you may opt for full-value store credit instead.

We reserve the right to limit future services to users who repeatedly cancel or misuse the revision/refund process.

SECTION 9 – USER FEEDBACK

We welcome your suggestions and comments. Any feedback submitted may be used by us freely for service improvement, promotional, or operational purposes, without restriction or compensation.

SECTION 10 – PERSONAL INFORMATION

All personal data submitted through the Site is handled in accordance with our Privacy Policy.

SECTION 11 – WEBSITE CONTENT & ACCURACY

Occasionally, there may be information on the Site that contains errors or omissions related to service descriptions or availability. We reserve the right to correct such information or cancel orders if necessary, without prior notice.

SECTION 12 – PROHIBITED CONDUCT

You are prohibited from using our Site or Services:

For any unlawful or fraudulent purpose
To solicit others to engage in illegal activity
To violate intellectual property rights
To interfere with or bypass security features of the Site
To attempt unauthorized access to our systems or data

SECTION 13 – DISCLAIMER OF WARRANTIES

We strive to provide high-quality services, but we do not guarantee that access to our website will always be uninterrupted or error-free. While we aim for excellence, your use of the Services is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY

In no case shall Complete Book Formatting be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our Services or website.

SECTION 15 – SEVERABILITY

If any portion of these Terms is deemed unlawful or unenforceable, the remainder will remain in full force and effect as permitted by applicable law.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either you or us. You may terminate by discontinuing use of the Site. We may terminate your access at any time if you violate these Terms.